Privacy Policy

 

Welcome to Lebnoy! (“Company,” “we,” “our,” or “us”),  value your trust, and protecting your personal and business data is our highest priority.

This Privacy Policy explains how we collect, use, share, and protect your information when you use Lebnoy’s platform and services. We believe in being transparent, simple, and fair about how we handle your data.

By accessing or using Lebnoy, you agree to this Privacy Policy. If you do not agree, please stop using our services.

1. Who We Are

Lebnoy is an all-in-one business management platform designed to simplify workflows for small and growing companies. With CRM, Project Management, Accounting, POS, HRM, and Smart Sales Tracking in one place, we help businesses stay organized, connected, and in control.

Your trust is central to our mission. That’s why we are committed to responsible data practices that protect your privacy.

2. Information We Collect

We only collect information that is necessary to provide and improve our services.

🔹 Information You Provide Directly

  • Account details: Name, email, phone number, password, company name.

  • Billing & payment details: Credit/debit card numbers, billing address, invoicing details.

  • Business information: Customer lists, sales records, projects, invoices, HRM employee details.

  • Content you upload: Files, contracts, documents, notes, and attachments.

🔹 Information Collected Automatically

  • Usage information: Pages visited, time spent, features used.

  • Device & browser information: IP address, operating system, browser type, location.

  • Cookies & analytics: Used for remembering preferences and improving performance.

🔹 Third-Party Integrations

When you connect external services (e.g., payment processors, email services, cloud storage), we collect only the necessary data you authorize.

👉 Note: You are always in control of what information you share with us.

3. How We Use Your Information

We use your information to make Lebnoy secure, reliable, and useful for your business. Specifically, we use data to:

  • Provide and operate CRM, HRM, Accounting, POS, Project Management, and Sales Tracking features.

  • Manage user accounts, authenticate logins, and enhance platform security.

  • Generate invoices, process payments, and manage billing.

  • Streamline team collaboration, workflows, and productivity tracking.

  • Offer customer support and technical assistance.

  • Send important service updates, product improvements, or security notices.

  • Personalize your experience by remembering preferences.

  • Send occasional promotions or newsletters (with easy opt-out anytime).

  • Comply with legal, financial, and tax obligations.

We will never use your data for purposes unrelated to your business needs.

4. How We Share Information

We respect your privacy and do not sell your personal data. We may share limited data in the following cases:

  • Service providers: Payment gateways, cloud hosting, analytics tools.

  • Business integrations: If you connect Lebnoy with third-party apps.

  • Legal requirements: To comply with laws, regulations, or lawful requests.

  • Corporate changes: In case of mergers, acquisitions, or restructuring (with notice to you).

👉 All third parties we work with must follow strict confidentiality and security agreements.

5. Data Security

We use industry-leading security practices to keep your data safe:

  • Encryption: All data in transit is protected with SSL/TLS. Sensitive data is encrypted at rest.

  • Access control: Only authorized staff have access to your data, with strict role-based permissions.

  • Monitoring: Continuous monitoring to detect threats, with routine security audits.

  • Backups: Regular backups and disaster recovery to keep your data safe.

⚠️ No system is completely secure. While we do our best, we encourage you to use strong passwords and keep your account secure.

6. Data Retention

We keep your data only for as long as it’s needed:

  • As long as your account is active.

  • As long as required for tax, accounting, or legal compliance.

  • Until you request deletion (where legally possible).

When no longer needed, your data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on where you live (e.g., EU under GDPR, California under CCPA), you may have rights such as:

  • Right to access: Request a copy of the data we hold.

  • Right to correction: Update or fix inaccurate details.

  • Right to deletion: Ask us to delete your data.

  • Right to restriction: Limit certain processing of your data.

  • Right to data portability: Transfer your data elsewhere.

  • Right to opt-out: From marketing and certain data uses.

📩 To exercise your rights, contact us at support@lebnoy.com or through support.lebnoy.com.

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember preferences

  • Analyze usage to improve the platform

  • Show relevant content and offers

You can manage cookies through your browser settings. Disabling them may affect functionality.

9. International Data Transfers

Since we serve businesses worldwide, your information may be stored or processed in other countries.

We use safeguards like Standard Contractual Clauses to ensure your data is always protected, no matter where it is processed.

10. Children’s Privacy

Our services are designed for businesses, not children. We do not knowingly collect information from anyone under 16 years of age. If such information is discovered, it will be deleted immediately.

11. Updates to This Policy

We may occasionally update this Privacy Policy to reflect:

  • Legal requirements

  • Platform improvements

  • Security updates

We will notify you via email or platform alerts when significant changes are made. The “Last Updated” date will always show the latest version.

12. Contact Us

If you have any questions, feedback, or requests about your privacy, reach out to us:

📧 Email: support@lebnoy.com
🌐 Support Portal: support.lebnoy.com

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